Shipping policy

Shipping & Returns Policy

We usually ship the order the same working day or the next working day of receiving your payment via Royal Mail Service. We also dispatch same day on Saturdays for orders placed before 10.30 am

 

FREE DELIVERY ON ORDERS OVER £35 

Standard Delivery ( 2-3 working days ) 2 kg Max - £4.89

Large Parcels Over 2 kg ( 2-3 working days ) - £5.97

Light Large Letter up to 150 g ( 2-3 working days) - £3.19

 

Please note that at the moment we DO NOT SHIP to the following regions:

•  Channel Islands
•  Scilly Isles
•  Northern Island
•  Isle Wight
•  Scottish Highlands
•  Scottish Islands
•  Isle of Man

Returns

To return an item, please get in touch with us as soon as possible using the contact form in the website or email us at poke@greencoco.co.uk

You are responsible for the return postage costs, unless the product we sent is faulty.

We can only accept returns within 60 weeks of purchase date for unused and undamaged items.